HELP
Need Help? We’ve Got You.
Here are the most common questions we get.
If you don’t see what you need, email us at
[email protected]
and we’ll reply within one business day.
The Workshop
Fix the most common workshop issues fast—emails, links, and replays.
I can’t find any emails from you. What should I search?
I registered but didn’t get a confirmation email. What should I do?
How do I join the live workshop?
I missed the live workshop. Can I watch a replay?
Roadmap Session Help
Questions about your purchase, receipt, or our guarantee? Start here.
I purchased the Roadmap Session but didn’t get a receipt. Where is it?
What is your refund policy?
Questionnaire + Prep Call Help
What to do after you submit, how booking works, and where to find your Zoom link.
How long does the questionnaire take?
I submitted the questionnaire. What happens next?
I booked my Prep Call but don’t see the Zoom link.
How do I reschedule my Prep Call?
Roadmap Session Help
What happens on the 60–90 minute session, who should attend, and how to reschedule.
